our cancellation policy
cancellation
made before:
If you decide or need to cancel your trip,
the following fees apply and are due to CICLOPOSSE
at the time (prior to departure) we receive written notice (via confirmed e-mail) of your cancellation.
30 days prior
to departure
In Self guided bike tour
We keep the booking deposit
not refundable, it is considered the processing fee
In Guided bike tour
60 – 30 days = 50% of the trip
30 days
or less prior
to departure
In Self guided bike tour
15- 30 days=50% of trip price
0-15 days=100% of trip price
In Guided bike tour
0 – 30 days= 100% of trip price
after
departure
No refunds are made for unused portions of the tour once it has began.
Cancellations
by us
In very rare cases it may be necessary for CICLOPOSSE to cancel a tour. In the event of cancellation, a full refund will be sent to the client and this constitutes full settlement. CICLOPOSSE is not responsible for other expenses incurred such as pre-paid hotel reservations or non-refundable airline tickets.
Scheduled guided tours with low enrollment may be subject to cancellation. Registrants will receive a sixty days notice and full refund or option to move to another scheduled week.
Changes to
Your Trip
Clients are allowed to make minor changes to the itinerary once the trip is confirmed, within reason as determined by Cicloposse and with sufficient advance notice. We will try our best to accommodate your requests.
However, major changes will incur additional planning fees in addition to the amount initially quoted.