What makes you experts?

20 years of experience! We’ve worked in the travel business for a shockingly long time as cyclist travelers, guides, reporters, researchers, planners. We’ve been to the places we send clients.
We think that fun is a serious business.
Your bike guides are able to assemble bikes, that means they are able to solve quick mechanic problems that may occur! You are always in a iron barrel (an Italian by word)

What makes you different from another bike tour company ?

The main thing that differentiates Cicloposse from a classic bike tour operator is that we create our own trips using ingredients (hotels, guides, experiences) that we’ve discovered ourselves. We aren’t dishing up travel as an impersonal commodity or selling someone else’s trip, we’re carefully crafting unique itineraries based on first-hand experience. We develop our own relationships, form our own opinions, and work with whom we think does the best job

Can’t I just plan the trip myself?

We’ve always said that in theory anyone can plan any trip, just as anyone can build their own house or fix their own car. The more relevant question is whether or not it makes sense to do so. It’s not neuroscience, but planning a brilliant bike trips take know-how, experience, contacts, and a lot of time. Fitting the right pieces together in the right way is more challenging than it may seem. If you have the patience and gumption to tackle your own trip planning, by all means do, it can be very rewarding. But if you’re tight on time, short on expertise, or simply “don’t want to risk blowing a day” then it makes a lot of sense to hire the right people for the job

Do you arrange local guides, transfers, and that sort of thing?

Yes. We always arrange hotels and typically arrange all transfers from the moment you arrive at your destination until the moment you leave. Additionally, we coordinate local guides, activities, excursions, special events, restaurant reservations, and anything else you’d like our help with. Some trips are planned to the minute and involve a vast number of arrangements. Other trips are more flexible and free-flowing, with a moderate degree of support. It’s up to you

Do you run any scheduled departures?

Yes – our Guided bike tours and Culinary programmes have scheduled departures.
Any Guided tour can be customized and you can choose any date for a private departure.
All our Self Guided are private, you decide the departure date. For small groups any self guided bike tour can be supported.

How long does it take to plan a trip?

It depends on a variety of factors:
how far in advance of the trip you contact us, hotel availability, changes you may decide to make along the way.
We’ve planned trips in as little as a week, while others have taken more to finalize. One thing you can be sure of is that we share your enthusiasm for finalizing the details as quickly as possible. The more advance notice we have, the faster and easier it is to confirm a trip and the more likely it is that you’ll get exactly the trip you want. If you wait until the last minute, it’s invariably more difficult to secure hotel availability. Last-minute requests require an extra degree of flexibility and the planning process gets compressed but we try to do our best.
If you are a group of people asking private guided tour, please give us plenty of notice.

Are you fully licensed?

Yes. We are licensed tour operator /travel agent and we are fully insured.
We strongly recommend to ask the license and do not trust in simple sport or cultural association.

Are the tours listed in web site the only places you arrange bike trips?

No, we’ve got some other destinations up our sleeve. In Italy, France, Spain and Croatia!

What are your payment terms?

We require a non refundable deposit of euro 300/500 once hotels are booked. Full payment is required 60/45 days prior to travel. Our Terms & Conditions outline the pricing and payment details.

Do you book international flights?

Cicloposse does not directly book or issue flights to/from your destination. It’s simply not our area of deep expertise. However, we can usually advise you on the best way to get to the region.

Can I book my own hotels?

No. In order for us to plan comprehensive, seamless trips we’ve learned that we need to be in control of all the key ingredients including hotels

How do I pay for my trip?

Payment can be made by bank transfer or credit card (Visa, MasterCard ) Credit card is actually the most used

How much should I budget for my trip?

We’ve learned that the silliest question we can ask you on day one is: “How much do you want to spend?” We recognize that it’s very hard to know as there are many factors involved. However, we would ask you to carefully consider overall price from the outset. Think about flight costs. Think about what elements of the trip are most important to you (length of trip? hotels?). And think about those little costs like shopping, meals and tips. We are specific about our price, inclusion and budget your potential extra fee.

What is your cancellation policy?

Please read our Terms & Conditions for complete details. Our cancellation fees are not negotiable.

Can I buy travel insurance through you?

No, For residents of the USA and other countries, the options get a little more complicated owing to peculiarities of the insurance business. But the bottom line is that we strongly recommend to purchase in your leaving country. Regardless of where you obtain insurance, the most important thing is that you’re covered.

Can I simply rent your nice bike without take a tour?

Yes, we offer the option to rent bikes. Our bike fleet allow us to rent but not in the high season period (mostly May and September). If you want to rent just enquire if in your date we can confirm in advance the bike rental & the delivery at your accommodation. We are in Pienza, south of Siena so check before the distance from our warehouse. If you are renting a villa and your idea is road cycling check the length of gravel road. Especially in Tuscany many beautiful restored villa are reachable only by dirt road and ride the race bike can be a nightmare! For this reason we selected some villas

How I know I can read a map and follow road signs if I want to join a self guided bike trip?

Need to be able to navigate on your own. We include excellent riding maps, route notes that will be easy to follow. We offer GPX files for your Garmin device.
We can even offer GPS rentals for a supplement of euro 50 per week.
Garmin Edge Touring works like the GPS navigator you use in your car, only with maps and features specifically designed to help you find your way by bike. We will upload all the route notes and you will have really no problems in finding your way to the next town!

Can I bring my bike pedals and my saddle?

Sure you can!
We provide high quality saddle, Selle Italia, but we know how comfortable will be to use your own! Please bring only the saddle, not the seat post because seat post may not be compatible. Saddle are always compatible.
If you want to use your bike shoes you should bring your own pedals. Our bikes come with toe clips (cage) or flat pedals. As there are so many kinds of cleat pedals we can’t provide all types.
You are welcome to bring your helmet but know that to your bike fitting we will always bring our we great MET helmets. If the space in your baggage is limited at last minute you can always count on ours

How far in advance should I book a self guided bike tour?

We have no precise terms but much depends on the period in which you want to make your tour. The best months for a bike tour in Tuscany, Umbria, Sardinia, Puglia, Piedmont are May, June, September and October. We consider these four months high season. Sometimes it is a problem to find rooms in our first choice hotels. That is why it is best to book in advance.